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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clay Broderick

November 7, 2025

5  out of  5
rating by Clay Broderick
"Great service. Made it easy getting started! Also gave me better rates than other companies. 🙂"
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Ryan Clark

October 30, 2025

5  out of  5
rating by Ryan Clark
"John does a great job with my vehicle, house and personal property insurance, getting the best rate and coverage. Kristen also was super helpful with the drive safe and save option they offer."
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Mariam Isse

October 9, 2025

5  out of  5
rating by Mariam Isse
"Timothy has been an outstanding agent from day one. I have nothing but positive things to say about my experience with this insurance agency. They consistently go above and beyond to ensure their customers are satisfied. they truly value and prioritize individual service. My experience with them has been exceptional so far."
We responded:
"Thank you for your kind words, Mariam. We are happy to have you with us. Thank you for your business!"
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Shonnie Sexton

October 8, 2025

5  out of  5
rating by Shonnie Sexton
"So happy to get my home owners and car insurance through State Farm and John Lowe's made it simple and cost effective. Thank you John sure appreciate all your help and advise."
We responded:
"We are happy to hear that you have had a positive experience with us, Shonnie! Thank you for trusting us with your insurance needs!"
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Christina Littleton

September 21, 2025

5  out of  5
rating by Christina Littleton
"Some days you need good people who show a trusted interest in being a part of and involved in the community. Thanks for years of service, support, and always making things right. Even above and beyond walk-in service and honesty. More than 20 years, and counting. Thank you again for being who you were called to be."
We responded:
"We appreciate your loyalty to us, Christina and we love to be able to give back to our community. Thank YOU for all that you do!"
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Amanda Caughman

June 5, 2025

5  out of  5
rating by Amanda Caughman
"Justin has been a great insurance agent and has fully explained everything along our journey with him at State Farm. He is very knowledgeable about all insurance and has even lowed our payments from our previous insurance company. I trust everything he says and he does a great job at finding the best policies for your personal needs. I can’t say how wonderful he has made the transition to State Farm for myself and my family. He always answers all questions and treats you as family. I can’t recommend him enough!"
We responded:
"We are so happy to have you and your family with us, Amanda. Thank you for your support and trusting us with your insurance needs!"
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Kevin Stoner

May 30, 2025

5  out of  5
rating by Kevin Stoner
"Kristen was great switching me from allstate and saving me money with more coverage."
We responded:
"We are glad to hear that the switch was well worth it, Kevin! We appreciate your business and support!"
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Melissa Mack

May 16, 2025

5  out of  5
rating by Melissa Mack
"I’m so excited to find out John Lowe is working for your company. He just helped me with rental insurance that I have been putting off. Not only do I have a peace of mind knowing my personal things are covered, John also got me a discount on my car insurance. John you’re the BEST! I’m so glad to be part of the Statefarm family! Thank you!"
We responded:
"John is great, isn't he?? We appreciate your continued business with us, Melissa!"
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Tabby Lewis

May 4, 2025

5  out of  5
rating by Tabby Lewis
"Great experience!! Glad I switched to state farm !"
We responded:
"We are glad to hear that you have had a pleasant experience with us, Tabby. We appreciate your business!"
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Matthew Lang

April 25, 2025

5  out of  5
rating by Matthew Lang
"After being with my old insurance company for 6 years I was absolutely shocked how much I’d be saving.Big shout out to Kirsten Morr for putting all the time and effort into making sure my coverage was exactly what I wanted."
We responded:
"Thank you for trusting us with your insurance needs, Matthew! I’m glad to hear Kirsten took great care of you!"
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Jeff Efaw

April 22, 2025

5  out of  5
rating by Jeff Efaw
"Always end up coming back to State Farm, great pricing and wonderful staff here! Kirsten is very kind and helpful!"
We responded:
"We appreciate your business and your trust, Jeff. We strive to always be your #1 choice!"
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Tyler Louis

April 21, 2025

5  out of  5
rating by Tyler Louis
"Kirsten was great and very helpful with switching from progressive to state farm. She helped me save a bunch of money and taught me about the insurance industry."
We responded:
"We are happy to hear about your savings! Thank you for your business, Tyler! Kirsten is great, isn’t she?!"
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Zeke Hershberger

April 10, 2025

5  out of  5
rating by Zeke Hershberger
"Evan did a phenomenal job, saving me hundreds from what I was quoted from other companies. He made the process easy and understandable while also making me laugh. Huge thanks to him and I'd recommend him to anyone who asks!"
We responded:
"We are happy to have you as a customer! Thank you for your business, Zeke!"
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Owen

March 5, 2025

5  out of  5
rating by Owen
"Being that I am new to insurance I had no clue what I was getting into. I talked today with Evan Campbell who made understanding insurance clear and concise while providing the information that was necessary for me to make the right decision on the policy/coverage for me. He outlined the importance of insurance in the first place and what each policy that was offered meant and even helped me save money by using drive safe and save. I didn’t realize how simple and easy it was to set up and couldn’t thank him enough! 5 Stars for me!"
We responded:
"I am glad Evan was able to help you understand the insurance business a little better, Owen! Thank you for you business!"
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Mason Coffindaffer

March 4, 2025

5  out of  5
rating by Mason Coffindaffer
"Great team of folks,very dedicated to what they do.They where such a big help in getting me onto a new plan and explaining how everything works. Couldn't reccomend them enough!"
We responded:
"Thank you for trusting us, Mason! We are happy you joined our State Farm family."
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William Moore

January 24, 2025

5  out of  5
rating by William Moore
"I pay my monthly renters insurance."
We responded:
"Thank you for your business, William! We appreciate the kind words."
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Tanner Stidham

January 13, 2025

5  out of  5
rating by Tanner Stidham
"Wonderful customer service and at affordable prices. It just can't be beat"
We responded:
"We are glad to have you, Tanner! Thank you for your business!"
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Archana Nayar

November 5, 2024

5  out of  5
rating by Archana Nayar
"Justin Haddad, Christina Strickler and the team at State Farm went above and beyond when we had tornado damage to our roof. They were incredibly professional and responsive, guiding us through the entire claims process and coordinating seamlessly with our roofing contractor to get our roof replaced quickly before winter. I highly recommend Justin and his team for home insurance—it's clear they genuinely care about their clients."
We responded:
"Thank you, Archana for your kind words. We try our best to go above and beyond to exceed your expectations! We are happy we were able to assist you in the traumatic experience you had. Thank you for your continued business and putting your trust in us!"
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Robyn Siburt

October 22, 2024

5  out of  5
rating by Robyn Siburt
"Justin is personable, friendly, honest, and works so hard to give all the information that you need to make informed decisions while building a great rapport. He saved me so much money for far better protections and was easy to communicate with. He answered all my questions and was so relatable. He and his team are just fantastic! Highly recommend!!!"
We responded:
"Thank you, Robyn for your positive review. We are happy to hear you had a great experience with us and we look forward to our continued friendship and business relationship!"
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Timothy Anderson

July 16, 2024

5  out of  5
rating by Timothy Anderson
"Great prices an great people"
We responded:
"Thank you, Tim for the kind words and the 5-star review! Thank you for your business."
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Adam

May 16, 2024

5  out of  5
rating by Adam
"Update: As of 5.16.24 this has been resolved so I am editing my review. While things related to the main issue were out of Mr Haddad's control he still made efforts to advocate for me which is appreciated. Everyone at this office has always been supportive and friendly."
We responded:
"Adam, we apologize you've had an unpleasant experience with the claim you had filed back in August. I appreciate the kind words about our office staff but yes, the process was and will always be that at the office level, we are here to help assist with your claims. We are the middleman or mediator in this case. Isn't that a good thing to have? We are not the ones who climb up on the roofs, determine what gets repaired and how much that will cost, and we do not write the checks out, but we do try and help our in any way we can to help the claim go as smoothly as possible. We communicated with throughout your claim when it was filed on August 12th through when State Farm issued the first check on September 29th, and you cashed the check on November the 6th. I then see, in our very detailed notes, further communication with you and my staff trying to coordinate a time for our claims team to pick up a shingle to match. Christina at the office stayed in constant contact with you and our claims team to help facilitate this and someone was able to pick up the shingle in the first week of December. Again, I am sorry your experience did not live up to your expectation and was not completed in the timely manner that you expected, but my office staff is here to help with situations like these. Your 2-star review reflects solely upon my State Farm agency staff at the office level, who has done our best and have given you our 100% efforts and will continue to give our efforts to resolve this for you, even as the middleman. I strongly hope you can reconsider your google rating for my office staff. If you have further questions or concerns, please reach me (Justin) at the office 419-525-4343. -Justin"
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Cindy Trott

May 8, 2024

5  out of  5
rating by Cindy Trott
"Austin was incredible! He was very thorough and explained everything and gave us not only the auto insurance we wanted but renters insurance as well. We highly recommend Austin for your insurance needs."
We responded:
"Austin is great, isn't he Cindy? I am glad he was able to assist you. Thank you for your business!"
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Carissa Holt

April 4, 2024

5  out of  5
rating by Carissa Holt
"Keri Jones is the BEST! She helped me flawlessly switch from my previous insurance carrier, all while adding coverage I needed and still saving me money! Her customer service is top notch, as is her kindness and patience! She made the entire process of switching carriers incredibly easy and stress free! Would recommend her to anyone and everyone! Five stars all the way!"
We responded:
"A lot of people will agree with you, Carissa! I am glad Keri was able to assist you during your switchover. Welcome to State Farm! Thank you for your business."
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Elise Pahl

April 4, 2024

5  out of  5
rating by Elise Pahl
"not only did Austin stay over to help me, he got me switched over in less than 10 minutes! can’t recommend enough"
We responded:
"We appreciate your kind words, Elise! I am glad Austin was able to help make the switchover nice and easy for you!"
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Veronica Bernal

April 3, 2024

5  out of  5
rating by Veronica Bernal
"Justin saved me $100+ on auto&home insurance. He made the switching process so easy by giving the greatest prices & answering all of my questions & concerns."
We responded:
"Thank you, Veronica for putting your trust in us! We appreciate you so much :)"